Contact Us

Using the website

The easiest way to get in touch regarding a Snapper query is to fill out one of the following forms, your query will be actioned from the team and you will receive a response via email.

Call us

Free helpdesk hotline:

0800 555 345

Helpdesk open hours:

Monday to Friday 8:00am-6:00pm,

Saturday 8:00am-1:00pm


Social Media

The team are online to answer your queries Monday to Friday 8:00am – 6:00pm.




Service Centres

Wellington City

Snapper Services Centre
Wellington i-SITE Visitor Centre

111 Wakefield Street 6011
(In front of the Michael Fowler Centre)

Monday to Sunday 8.30am – 5:00pm
Public holidays 9:00am – 4:00pm,
Closed Christmas Day

Hutt Valley – Upper Hutt i-SITE Visitor Centre

Expressions Art and Entertainment Centre, 836 Fergusson Drive, Upper Hutt

Monday to Friday 9:00am – 4:00pm

Saturday, Sunday and public holidays 9.30am – 4:00pm